Terms of Service

The terms and conditions governing your use of York Surveyors' website and professional services.

Last updated: 1 May 2025  |  Version: 2.1

1. Introduction

These Terms of Service ("Terms") govern your use of the York Surveyors website at yorksurveyors.com ("the Website") and the professional surveying and valuation services provided by York Surveyors Ltd ("York Surveyors", "we", "us", "our"). By using our Website or engaging our services, you agree to be bound by these Terms.

York Surveyors Ltd is a company registered in England and Wales (Company No. 07654321). Our registered office is at 12 Stonegate, York, YO1 8AS. We are regulated by the Royal Institution of Chartered Surveyors (RICS Firm Registration No. 123456).

2. Use of the Website

You may use our Website for lawful purposes only. You must not use the Website in any way that:

3. Professional Services

3.1 Engagement

All professional surveying and valuation services are subject to a separate written Terms of Engagement issued at the time of instruction. These Terms of Service apply to the use of our Website and general enquiries only. In the event of any conflict between these Terms and the Terms of Engagement for a specific instruction, the Terms of Engagement shall prevail.

3.2 RICS Regulation

York Surveyors is regulated by RICS. Our surveys and valuations comply with the relevant RICS professional standards, including RICS Home Survey Standard (for residential surveys) and RICS Valuation — Global Standards (Red Book) (for formal valuations). In the event of a complaint, you may refer the matter to RICS using their Regulation Dispute Resolution Service.

3.3 Professional Indemnity Insurance

York Surveyors maintains professional indemnity insurance in accordance with RICS requirements. Details of our insurer and policy are available on request.

3.4 Limitation of Liability

Our liability to you in connection with the professional services we provide is limited to the terms set out in our Terms of Engagement. To the maximum extent permitted by law, our total liability to you for any claim arising out of our services shall not exceed the fee paid by you for those specific services, except in cases of death, personal injury or fraud.

4. Intellectual Property

All content on this Website — including text, images, graphics, logos and design — is the property of York Surveyors Ltd or is used with permission, and is protected by copyright and intellectual property laws. You may not reproduce, distribute or republish any content from this Website without our prior written permission.

5. Third-Party Links

Our Website may contain links to third-party websites, including RICS, HM Land Registry and the Environment Agency. These links are provided for your information and convenience only. We have no control over third-party websites and accept no responsibility for their content or practices.

6. Privacy

Your use of our Website and the personal data you provide are governed by our Privacy Policy, which forms part of these Terms. By using our Website, you consent to our processing of your personal data as described in our Privacy Policy.

7. HubSpot Forms

Our Website uses HubSpot to process enquiries submitted via our contact forms. By submitting a form, you consent to your data being processed by HubSpot in accordance with their privacy policy, and to York Surveyors contacting you in response to your enquiry. We do not share your data with any other third parties for marketing purposes.

8. Cookies

Our Website uses cookies to improve your browsing experience and to track Website usage analytics. See our Cookie Policy for full details.

9. Disclaimers

The information on this Website is provided for general guidance only and does not constitute professional surveying or legal advice. Property markets, legal requirements and technical standards change, and you should always seek specific professional advice before making decisions about property purchase, sale or investment. York Surveyors accepts no liability for decisions made on the basis of information published on this Website alone.

10. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

For any queries about these Terms, please contact us:

York Surveyors Ltd
12 Stonegate, York, YO1 8AS

RICS Regulated: York Surveyors is regulated by the Royal Institution of Chartered Surveyors. If you have a complaint that we are unable to resolve, you may contact RICS at www.rics.org.